Michigan Association of Realtors

2013 Professional Standards Training Course Video Available For Purchase        The 2013 MAR Pro Standards video course featuring Trista Curzydlo is available to purchase for $26.99 through FlickRocket. Download the complete video to own and view through the online store.   Must be Michigan Local Association Office staff to purchase. Please contact Jodie Cady at 800.454.7842 to order. (after purchasing, you will be required to download Flux Player(free))

• 2013 Pro Standards Attendee List
• 2013 Pro Standards Handouts

• A Manual for use by Member Boards of the National Association to ensure due process in the conduct of hearings to enforce the Code of Ethics and in the arbitration of business disputes arising out of the real estate business. Download

• The National Association of REALTORS provides a document highlighting the 2013 National Code of Ethics & Standards of Practice Download

• The year 2013 marks the centennial of the Code of Ethics. NAR would appreciate knowing how your association plans to celebrate, and will even share your locally developed resources with other associations.. E-mail Kate Moore at kmoore@realtors.org.
• Download Centennial Resources

• This summary highlights substantive issues and changes to:
  - Code of Ethics and Standards of Practice
  - Code of Ethics and Arbitration Manual
  - Interpretations of the Code of Ethics
  - Additional Points of Interest
  Download

Professional Standards Tool Box

• Outline of Procedure for Ethics or Arbitration Hearing
• Pathways to Professionalism
• Avoiding Disputes
• Filing a Request for Arbitration
• Mediation: A Winning Alternative 

• Tips as provided by the National Association of REALTORS®
  Download

Filing an Ethics Complaint

• Guidelines and procedures as provided by the National Association of REALTORS®
  Download

• One-on-one support from MAR's Pat Kukla. Locals, REALTORS® and members of the public have access to Kukla, MAR's professional standards expert who is available to answer the toughest questions. Kukla has extensive experience in dealing with professional standards issues and is one of the most valuable and well respected experts in this field. E-mail prostandards@mirealtors.com or call 800.454.7842.